Privacy Policy

Effective Date: [Insert Effective Date]

Reliable Construction of Florida, LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://www.rroofl.com/, submit a form, contact us, or opt in to receive communications from us, including SMS messages.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Property address
• Project details or service inquiry information
• Any other information you choose to provide through forms, phone calls, emails, chat widgets, or appointment requests

We may also automatically collect certain technical and usage information, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral source
• Cookie and tracking data

2. How We Use Your Information

We use collected information for business purposes, including to:

• Respond to inquiries and provide requested information
• Schedule consultations, inspections, or service appointments
• Provide estimates and communicate about roofing or construction services
• Send updates, reminders, and follow-up communications
• Improve our website, services, and customer experience
• Maintain internal records and business operations
• Comply with legal obligations and enforce our policies

3. SMS Opt-In Details

If you provide your mobile phone number and expressly consent to receive SMS messages from us, we may send you text messages related to your inquiry, appointment scheduling, project updates, customer service, and other service-related communications.

SMS consent is obtained through website forms, intake forms, appointment request forms, or other written opt-in methods where you voluntarily provide your phone number and agree to receive text messages from Reliable Construction of Florida, LLC.

SMS consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or call (239) 888-1545.

4. Cookie & Tracking Practices

Our website may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze site traffic, and improve advertising performance. These technologies may collect technical information about your device, browsing actions, and interactions with our website.

These tools may include, but are not limited to:

• Website analytics tools
• Advertising or remarketing pixels
• Session and preference cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

5. Data Security and Handling

We take reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, disclosure, or destruction. While no method of transmission over the internet or electronic storage is guaranteed to be completely secure, we work to protect your information using commercially reasonable practices.

Access to personal information is limited to authorized personnel and service providers who need the information to perform legitimate business functions on our behalf.

6. User Rights

You may request to access, correct, update, or delete your personal information that we have collected, subject to applicable legal obligations and recordkeeping requirements.

To make a request regarding your data, please contact us using the information below:

• Email: [email protected]
• Phone: (239) 888-1545
• Website: https://www.rroofl.com/

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. When We May Share Information

We may share your information only as necessary in limited circumstances, such as:

• With trusted service providers who help us operate our business and website
• To comply with legal obligations, court orders, or lawful requests
• To protect our rights, safety, or property, or that of our customers or others

9. Third-Party Services

Our website or business operations may use third-party tools or platforms for hosting, analytics, CRM, scheduling, messaging, forms, or marketing support. These third parties may process information on our behalf in accordance with their own privacy practices and applicable agreements.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Information